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Would it be possible to receive item ab15828 (Anti-V5 tag antibody - ChIP Grade) as a replacement for the previously ordered antibody.
Asked on Dec 08 2011
I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement for one vial of ab15828. To check the status of the order please contact our Customer Service team and reference this number. Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know. I wish you the best of luck with your research.
Answered on Dec 08 2011