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If you've ever used customer reviews, you'll know how valuable they can be.
Our Abreview program allows you to help other scientists by sharing your knowledge on how our products worked in your application and species.
Submitting an Abreview is easy, and only takes a few minutes.
On the submission form, you can add information about how you used the product, your feedback, an image, and your star rating. You also need to supply the product code, and either an Abcam order number or Lot number.
If you are short on time, you can save at any point and return later. All uncompleted submissions can be accessed in My account: Abreviews.
See guidelines on Abreviews and the Abreview process below.
For every Abreview you submit, you will receive Abpoints (terms and conditions below) once the Abreview is published. These can be exchanged for the rewards listed below.
You will receive between 50 and 120 Abpoints for each review: the less characterized the product you review, the more Abpoints you will receive. Submitting an image will earn you an additional 100 Abpoints.
First, check how many validated Abpoints you have at My account: Abpoints. Terms and conditions for Abpoints are below.
Then choose a reward from the list of available rewards displayed on that page. You will only see rewards that you have enough Abpoints for.
To request your reward, click on the “Get reward” link. Follow the instructions, and confirm your request. You will get an email confirmation of your request. You should receive the reward within about 30 days. If you have a problem or question with Abpoints, please send an email to email@example.com.
Rewards for your current country/region are listed below. You can change your country/region in the top left-hand corner of the page.
|700||150USD discount off next order|
|500||100,000KW happymoney.co.kr voucher|
|350||75USD discount off next order|
|150||30,000KW happymoney.co.kr voucher|
|140||30USD discount off next order|
|80||15,000KW happymoney.co.kr voucher|
|70||15USD discount off next order|
For help with any aspect of the Abreviews system, please send an email to firstname.lastname@example.org.
What are Abreviews for?
We will display your Abreview on our website and may use some or all of it, including the image, within other material destined for our customers, eg flyers.
If we know that the product doesn’t work with a specific application or species we will post the review but not include it in the overall star rating calculation.
Abreviews for more than one application or species
For antibodies, you may submit one Abreview per product, application and species combination. For other product types you may only submit one Abreview per product.
Images should be submitted as either GIF, JPEG, TIFF or PNG at a resolution of 300dpi and with a file size of < 1Mb. You need only submit your best image for each Abreview.
We do publish negative Abreviews and give the appropriate number of Abpoints. This is because, reports of a product not working in a specific combination of application and species are also useful to our customers, so that they can buy and use a product with as much supporting information as possible.
However, before we publish any negative Abreviews, it is extremely important to make sure that the content of the report is correct. Therefore, we usually request further information from the customers and investigate each case. If the product is faulty then we offer a replacement vial or reimbursement. If we are convinced that the experimental conditions are correct, then we certainly publish the negative report with an additional Abcam note.
In case we are not convinced that the negative Abreviews is scientifically correct (not enough data, incompatible secondary antibody, not having valid batch number and/or purchase order number), we will not publish the Abreview.
Rewarding and publishing process
Once submitted, a member of our experienced Scientific Support team will authorise your Abreview (including image) for publication. If they believe that any of the information which you have submitted is inconsistent or the image is not of a high enough quality, then they will ask you to correct this.
Once they are happy that the Abreview contains accurate data, then they will publish it and authorise your Abpoints.