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Thank you very much for your email. I will appreciate very much if you could ship the replacement vials at your earliest convenience.Best regards,
Asked on Oct 03 2011
Thank you for getting back to me. We will very shortly send you 2 vials from our new batch as free of charge replacements. We sincerely apologize for any inconvenience caused and thank you for bringing this matter to our attention. Please do let us know how you are getting on with this product. Good luck with your research!
Abcam Scientific Support
Answered on Oct 03 2011