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Anti-Islet 1 antibody - Neural Stem Cell Marker (ab20670)

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Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

Read our guarantee »

This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab20670 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

6 questions for ab20670

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Question 1

Thursday 26-April-2012

I have initially used this antibody from a colleague in my IHC-P experiment and it worked great. this was lot GR26251. Then I ordered my own vial, GR43585, but this lot did not work on the same sections. I see faint specific staining in the nucleus but high background in the nucleus as well.

ANSWER:

 

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement for one vial of ab20670.
To check the status of the order please contact our Customer Service team and reference this number.
Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.
I wish you the best of luck with your research.

Question 2

Thursday 26-January-2012

Hi,   I have two parts I am working on setting up in my system and have a question on the storage conditions. The info I received on both cat# has store at +4C short term but our storage condition range is 2-8C. Is it okay to store short term at our range 2-8? Please advise so I can move forward.   CAT# AB20670   And   CAT# AB92606  

ANSWER:

 

Thank you for contacting Abcam.

That is a perfectly acceptable range for short term storage.

Please let me know if you have any questions.

Question 3

Wednesday 07-December-2011

It is for the cat# above in Subject Line.

ANSWER:

 

Thanks for the additional information. I have attached a Certificate of Compliance for ab20670.

Please let me know if you need any further information.

Question 4

Monday 05-December-2011

Would it be possible to get a COC from any lot?

ANSWER:

 

Thanks for your enquiry. Sure, we can provide a CoC from any lot. Please just include the product number and lot number you are interested in.  

Question 5

Monday 14-November-2011

Can I get a copy of a COA from any lot for my set up?

ANSWER:

 

We do have CoCs (Certificates of Compliance) for any lot you need but we do not have CoAs available. I hope this is helpful. Please contact me again if you have any further questions.

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Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"